Nikmati Kemudahan Pantau Sales Lapangan Dengan Barantum CRM Canvassing

vritimes

Senin, 15 Juli 2024

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Perusahaan seringkali sangat kesulitan dan kewalahan dalam memantau sales lapangan. Karena itu, perusahaan perlu menggunakan suatu sistem atau aplikasi untuk memudahkan kegiatan pemantauan ini.

Kegiatan kunjungan sales atau canvassing adalah salah satu metode yang digunakan perusahaan untuk menjemput pelanggan dengan cara mendatanginya secara langsung dan menawarkan produk, dengan harapan terjadinya transaksi atau hanya sekedar mendapatkan prospek.

Perusahaan seringkali sangat kesulitan dan kewalahan dalam memantau sales lapangan. Sulitnya memastikan bahwa sales lapangan benar-benar datang mengunjungi lokasi dimana pelanggan berada, yang sering dimanfaatkan oleh beberapa oknum sales lapangan untuk mengurangi akurasi pelaporan dan pengawasan, yang bisa berdampak negatif pada efisiensi dan produktivitas keseluruhan.

Apa itu Barantum CRM Canvassing?

Barantum CRM Canvassing adalah sistem yang dikembangkan khusus untuk mendukung kegiatan kunjungan ke lapangan, terlebih bisa diakses dengan aplikasi mobile. Dengan aplikasi kunjungan sales ini, Anda dapat mengatur dan memantau kunjungan sales secara efisien. Fitur utamanya termasuk pelacakan lokasi real-time, yang memungkinkan manajemen untuk melihat di mana sales berada.

Selain itu, Barantum CRM Canvassing juga menyediakan fitur untuk mengelola jadwal kunjungan, mengatur catatan hasil kunjungan, dan mengoptimalkan proses pelaporan. Ini membantu memastikan bahwa semua aktivitas sales lapangan tercatat dengan baik dan dapat diakses secara mudah untuk analisis lebih lanjut.

Manfaat Barantum CRM Canvassing Untuk Pemantauan Sales Lapangan

1. Pelacakan Lokasi Real-Time

Anda dapat melacak posisi sales lapangan secara langsung saat mereka berada di lapangan. Dengan informasi ini, Anda dapat memastikan bahwa kunjungan dilakukan sesuai rencana dan lokasi yang ditargetkan.

2. Mudah Memetakan dan Optimasi Rute

Anda dapat merencanakan rute kunjungan sales dengan lebih efisien menggunakan fitur heatmap yang dapat mempermudah Anda untuk menganalisis persebaran potensi penjualan. Hal Ini membantu mengurangi waktu perjalanan dan biaya operasional, serta meningkatkan efisiensi waktu kerja tim lapangan.

3. Riwayat Detail Kunjungan

Setiap interaksi dengan pelanggan dan hasil kunjungan dapat dicatat secara terinci dalam Barantum CRM Canvassing. Ini termasuk catatan pertemuan, kesepakatan potensial, atau masalah yang perlu diselesaikan sehingga mudah dalam melakukan evaluasi yang diperlukan.

4. Analisis Kinerja Sales

Data yang terkumpul dari kunjungan lapangan memungkinkan analisis mendalam tentang kinerja sales lapangan. Anda dapat mengevaluasi jumlah kunjungan, konversi penjualan, serta efektivitas strategi penjualan yang diterapkan di lapangan.

5. Kolaborasi Tim yang Efektif

Melalui platform ini, tim sales dapat berkolaborasi secara lebih efektif. Mereka dapat berbagi informasi secara real-time, mengkoordinasikan strategi penjualan, dan mengidentifikasi peluang baru dengan lebih cepat.

6. Pengambilan Keputusan Berbasis Data

Dengan akses mudah ke data real-time, manajemen dapat membuat keputusan yang lebih cepat dan tepat. Misalnya, menyesuaikan strategi penjualan berdasarkan feedback langsung dari lapangan atau menanggapi perubahan kebutuhan pasar dengan lebih responsif.

7. Meningkatkan Kepuasan Pelanggan

Dengan memantau dan mengelola kunjungan sales secara efisien, Anda dapat memberikan layanan yang lebih personal dan responsif kepada pelanggan. Ini tidak hanya meningkatkan kepuasan pelanggan tetapi juga memperkuat hubungan jangka panjang dengan mereka.

Dengan menggunakan Barantum CRM Canvassing untuk tim sales lapangan, tentunya dapat membantu Anda dalam mengelola dan memanajemen data, termasuk memonitor kegiatan sales lapangan saat mereka melakukan kunjungan ke lapangan.

Dengan fitur pelacakan lokasi real-time dan pelaporan terinci memudahkan Anda dalam memonitor, meningkatkan efisiensi operasional, dan membuat keputusan berdasarkan data yang akurat.

Tentang Barantum.com

Barantum.com adalah perusahaan penyedia aplikasi CRM, sistem omnichannel chat, call center software dan BSP WhatsApp terkemuka dengan layanan terbaik di Indonesia. Barantum.com cocok digunakan untuk divisi penjualan, pemasaran, pusat panggilan, layanan pelanggan, telemarketing dan telesales.

Press Release ini juga sudah tayang di VRITIMES

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